Frequently asked questions
What colour mode should I use?
Please ensure that your artwork file is set up in CMYK mode.
Are there templates for your products?
We provide a range of product templates that can be used for your artwork. Templates can be downloaded from each product page on our website, or alternatively you can email firstname.lastname@example.org and we will send them to you.
Alternatively if you use the Adobe Creative Suite, we can also accept AI (Illustrator), PSD (Photoshop) and
INDD (InDesign) files, provided all elements of the document are embedded and are high quality. If JPEG’s are provided, they need to be the highest resolution possible which is 300 DPI minimum at 100% print size. Please note that images and logos saved from websites are mostly between 72 – 96 DPI and are therefore unsuitable for
What do I do if my artwork is too large to email?
If your file is too large to attach, we recommend you use a free file transfer service such as WeTransfer.
What scale should I provide my artwork as?
Ideally, we would prefer your artwork at 100% print size as per our templates, but a number of our products are very large in size, so we will also accept a 50% print size.
Do you check spelling and grammar?
Whilst we will check all artwork to make sure it has been sized correctly, we don’t check artwork for spelling or grammar mistakes. It is important that you proof read your artwork carefully before sending it through to us for printing.
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